Warranty Policy

At Beyerswerk, we stand behind the quality of our products. This Warranty Policy explains what is covered under our 1-Year Limited Warranty and how to contact us if you believe your product has a defect.

1-Year Limited Warranty

Beyerswerk provides a 1-Year Limited Warranty on physical products purchased from our online store, unless a different warranty period is stated on the product page.

The warranty period starts on the date your order is delivered.

What This Warranty Covers

This warranty covers manufacturing defects in materials or workmanship under normal, intended use.

If your product has a covered defect, we may, at our discretion, offer one of the following solutions:

• Replacement
• Repair, if applicable
• Refund
• Another suitable solution

What This Warranty Does Not Cover

This warranty does not cover:

• Normal wear and tear
• Cosmetic damage that does not affect product function
• Damage caused by misuse, neglect, or accidents
• Damage caused by improper installation, mounting, or handling
• Damage caused by modifications or unauthorized repairs
• Damage caused by using the product outside its intended purpose
• Damage caused by extreme conditions, improper storage, or lack of care
• Lost or stolen items
• Products purchased from unauthorized sellers or third-party marketplaces, if applicable

How to File a Warranty Claim

To file a warranty claim, please contact us at support@beyerswerk.com with the following information:

• Full name
• Order number
• Email address used for the order
• A short description of the issue
• Clear photos or a short video showing the defect

Please do not send any item back before contacting us first. We need to review your claim and provide the next steps.

After Reviewing Your Claim

After we review your warranty claim, we will let you know whether the issue is covered under this Warranty Policy.

If the claim is approved, we will help you with the most suitable solution. In many cases, we may not require you to return the defective item.

Return Shipping for Warranty Claims

If we ask you to return the item for inspection, we will provide instructions for where to send it.

For approved warranty claims involving a damaged, defective, or incorrect item, we will work with you to find a fair solution.

Limitations

This warranty applies only to the original purchaser and is not transferable.

This warranty gives you specific legal rights. You may also have other rights depending on your state.

Questions

If you have any questions about this Warranty Policy, please contact us at:

support@beyerswerk.com