Privacy policy
Privacy Policy
Last updated: 23.06.2026
This Privacy Policy explains how Beyerswerk collects, uses, shares, and protects your personal information when you visit our website, place an order, contact us, subscribe to emails, or interact with our online store.
Beyerswerk is operated by B3 Media GmbH, Alter Güterbahnhof 3c, 22303 Hamburg, Germany.
If you have any questions about this Privacy Policy, you can contact us at:
Information We Collect
When you visit our website, place an order, or contact us, we may collect the following types of information:
- Name
- Email address
- Shipping address
- Billing address
- Phone number, if provided
- Order details
- Payment and transaction information
- IP address
- Device and browser information
- Website usage data
- Product views, cart activity, and checkout activity
- Customer support messages
- Marketing preferences, if provided
We collect this information when you place an order, use checkout, contact us, subscribe to marketing emails, or browse our website.
Payment Information
Payments are processed by secure third-party payment providers.
We do not store your full credit card number or full payment details on our own systems. Payment information is processed securely by Shopify and our payment providers.
How We Use Your Information
We use your personal information to:
- Process and fulfill your order
- Send order confirmations and shipping updates
- Provide customer support
- Handle returns, refunds, warranty claims, and order issues
- Improve our website, products, and customer experience
- Prevent fraud and protect our store
- Send marketing emails, if you have subscribed or where permitted by law
- Measure website performance, ad performance, and marketing campaigns
- Comply with legal, accounting, tax, and business obligations
Sharing Your Information
We may share your information with trusted service providers that help us operate our store and deliver our products and services.
These may include:
- Shopify
- Payment processors
- Shipping and fulfillment partners
- Email and customer support providers
- Analytics providers
- Advertising platforms, such as Google Ads and Google Analytics, if used
- Cookie consent and privacy tools
- Fraud prevention and security providers
- Accounting, tax, or legal service providers, if necessary
We only share information that is necessary for these services to work.
We may also share information if required by law, to protect our legal rights, to enforce our policies, or to prevent fraud, abuse, or security issues.
We do not sell your personal information for money.
Cookies, Consent, and Tracking Technologies
Our website uses cookies and similar technologies to make the store work properly, improve the shopping experience, analyze website traffic, and measure advertising performance.
Some cookies are necessary for the website and checkout to function. Other cookies, such as analytics or advertising cookies, may only be used with your consent where required by law.
We use a cookie consent tool to help you manage your cookie preferences. You can change or withdraw your cookie preferences at any time through the cookie settings available on our website.
Cookies may help us:
- Keep items in your cart
- Remember your preferences
- Understand how visitors use our website
- Improve our website and product pages
- Measure ads and marketing campaigns
- Show more relevant ads, where permitted
You can also control or disable cookies through your browser settings. Please note that some parts of the website may not work properly if cookies are disabled.
Google Ads, Analytics, and Remarketing
We may use Google Ads, Google Analytics, and similar tools to understand how customers use our website, measure ad performance, and show relevant ads.
These tools may collect information such as:
- Device and browser information
- IP address
- Pages visited
- Products viewed
- Items added to cart
- Checkout and purchase activity
- Interactions with our website and ads
We may use this information to:
- Measure website and advertising performance
- Understand which products and pages are useful to customers
- Improve our store and product pages
- Run remarketing or personalized advertising campaigns, where permitted
- Avoid showing irrelevant ads
- Better understand how customers find and use our store
Where required by law, advertising and analytics cookies are only used with your consent.
You can manage your cookie preferences through our cookie settings. You can also manage how Google uses information for ads through Google’s ad settings.
Marketing Emails
If you subscribe to our emails or otherwise agree to receive marketing messages, we may send you updates, offers, product information, and store news.
You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us at support@beyerswerk.com.
We do not want to send you unwanted marketing messages.
How Long We Keep Your Information
We keep personal information only as long as necessary for the purposes described in this Privacy Policy.
This may include keeping order records for customer service, returns, refunds, warranty claims, fraud prevention, accounting, tax, and legal obligations.
When personal information is no longer needed, we take reasonable steps to delete it or keep it in a form that no longer identifies you, where appropriate.
How We Protect Your Information
We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no online store, website, or method of electronic transmission is completely secure. We cannot guarantee absolute security.
Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information.
These may include the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to or restrict certain uses of your information
- Opt out of certain marketing or advertising activities
- Withdraw consent where processing is based on consent
To submit a privacy request, please contact us at:
We may need to verify your identity before processing your request.
California Privacy Rights
If you are a California resident, you may have additional privacy rights under California law.
These may include the right to know what personal information we collect, use, disclose, or share, the right to request deletion or correction of personal information, and the right to opt out of certain sharing activities.
We do not knowingly sell personal information for money.
Some privacy laws may consider certain advertising or analytics activities to be “sharing” personal information.
To make a California privacy request, please contact us at:
We may need to verify your identity before processing your request.
Do Not Track
Some browsers may send “Do Not Track” signals.
Because there is no consistent industry standard for responding to these signals, our website may not respond to them automatically. You can still manage your cookie preferences through our cookie settings or your browser settings.
Children’s Privacy
Our website is not directed to children under the age of 13.
We do not knowingly collect personal information from children under 13. If you believe that a child has provided us with personal information, please contact us at support@beyerswerk.com and we will take appropriate steps to delete the information.
International Customers and Data Transfers
Beyerswerk is operated from Germany, and some of our service providers may process data in different countries.
By using our website or placing an order, your information may be processed in the United States, Germany, the European Union, or other countries where our service providers operate.
Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or policies of those third-party websites. Please review their privacy policies before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The updated version will be posted on this page with a new “Last updated” date.
Contact Us
If you have any questions about this Privacy Policy or want to make a privacy request, please contact us at:
