Terms of service
Terms of Service
Last updated: 23.06.2026
These Terms of Service apply to your use of our website and to purchases made through our online store.
This website is operated by Beyerswerk. Beyerswerk is operated by B3 Media GmbH, Alter Güterbahnhof 3c, 22303 Hamburg, Germany.
By visiting our website or placing an order, you agree to these Terms of Service.
If you do not agree to these Terms, please do not use our website or place an order.
Contact Information
If you have any questions about these Terms of Service, you can contact us at:
Online Store Terms
By using our website, you confirm that you are at least the age of majority in your state or place of residence, or that you have permission from a parent or legal guardian.
You may not use our products or website for any illegal or unauthorized purpose.
You must not transmit viruses, malware, or any code that may damage, disrupt, or interfere with our website or services.
Products and Product Information
We do our best to display our products, descriptions, images, prices, and availability as accurately as possible.
However, we do not guarantee that all product descriptions, images, colors, measurements, or other content on the website will always be complete, accurate, current, or error-free.
Product colors and appearance may vary depending on your screen, device, lighting, or product batch.
We may update, change, or discontinue products at any time without notice.
Prices and Availability
All prices are shown in U.S. dollars unless stated otherwise.
Prices, discounts, and promotions may change at any time without notice.
We reserve the right to correct pricing errors, product information errors, or availability errors at any time, including after an order has been placed.
If an order is affected by an obvious pricing or product information error, we may contact you to confirm the corrected information or cancel the order and issue a refund.
Orders
When you place an order, you agree that all information you provide is accurate, complete, and up to date.
After placing an order, you may receive an order confirmation email. This email confirms that we have received your order, but it does not guarantee acceptance of the order.
We reserve the right to refuse, cancel, or limit any order for any reason, including suspected fraud, payment issues, product availability, pricing errors, or violation of these Terms.
If we cancel an order after payment has been received, we will refund the amount paid for the cancelled item or order.
Payment
Payment is due at the time you place your order.
Payments are processed securely through Shopify and our payment providers.
We do not store your full credit card number or full payment details on our own systems.
Shipping
We currently ship to customers in the United States.
Shipping rates and available shipping options are shown at checkout before you place your order.
Orders are processed and delivered according to our Shipping Policy.
Delivery times are estimates and may vary depending on destination, carrier, product availability, fulfillment location, weather, or other circumstances outside of our control.
Depending on product availability and logistics, some orders may ship from different fulfillment locations or international fulfillment partners.
Please make sure your shipping address is complete and correct before placing your order. We are not responsible for delays, lost packages, or returned shipments caused by incorrect or incomplete address information provided by the customer.
Returns and Refunds
Returns and refunds are handled according to our Refund Policy.
To start a return, you must contact us first at support@beyerswerk.com.
Please do not send any item back before contacting us first. Returns sent without contacting us first may not be accepted or assigned to your order.
Warranty
Some products may be covered by our 1-Year Limited Warranty unless a different warranty period is stated on the product page.
Warranty claims are handled according to our Warranty Policy.
Our warranty does not cover normal wear and tear, misuse, accidents, improper installation, unauthorized modifications, or damage caused by using the product outside its intended purpose.
Health and Product Information
Any health-related information on our website is for general informational purposes only and is not medical advice.
Our products and website content are not intended to diagnose, treat, cure, or prevent any disease.
Always follow the product instructions and consult a qualified professional if you have medical questions or concerns.
Customer Reviews and User Content
If you submit a review, photo, comment, message, or other content to us, you grant us permission to use, display, reproduce, edit, and share that content for store, marketing, advertising, or customer service purposes.
You are responsible for the content you submit.
You agree not to submit content that is false, misleading, offensive, unlawful, defamatory, or infringes the rights of another person or business.
We reserve the right to remove or refuse user content at our discretion.
Marketing Communications
If you subscribe to our emails or otherwise agree to receive marketing messages, we may send you product updates, offers, and store news.
You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us at support@beyerswerk.com.
Privacy
Your use of our website and our handling of your personal information are described in our Privacy Policy.
Please review our Privacy Policy to understand how we collect, use, and protect your information.
Third-Party Tools and Links
Our website may include third-party tools, apps, links, or services.
We are not responsible for the content, policies, security, or practices of third-party websites or services.
If you access third-party links or services, you do so at your own risk and should review their terms and policies.
Prohibited Uses
You may not use our website or services:
- For any unlawful purpose
- To violate any laws or regulations
- To infringe our rights or the rights of others
- To submit false or misleading information
- To upload or transmit malware, viruses, or harmful code
- To collect or track personal information of others
- To interfere with the security or operation of our website
- To engage in fraud, abuse, spam, or unauthorized activity
We reserve the right to restrict or terminate access to our website or services if we believe these Terms have been violated.
Intellectual Property
All content on our website, including text, images, graphics, logos, product names, designs, layout, and other materials, is owned by us or used with permission.
You may not copy, reproduce, distribute, modify, sell, or use our website content for commercial purposes without our written permission.
Disclaimer of Warranties
Our website and services are provided on an “as is” and “as available” basis.
We do not guarantee that our website will always be available, uninterrupted, secure, or error-free.
To the fullest extent permitted by law, we disclaim all warranties not expressly stated in these Terms, our Refund Policy, or our Warranty Policy.
Limitation of Liability
To the fullest extent permitted by law, Beyerswerk and B3 Media GmbH shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website, products, or services.
Our total liability for any claim related to a product or order shall not exceed the amount you paid for the product or order giving rise to the claim.
Nothing in these Terms limits any rights that cannot be limited under applicable law.
Indemnification
You agree to indemnify and hold harmless Beyerswerk, B3 Media GmbH, and our team, service providers, and partners from any claims, damages, losses, liabilities, costs, or expenses arising from your violation of these Terms or your misuse of our website or products.
Changes to These Terms
We may update these Terms of Service from time to time.
The updated version will be posted on this page with a new “Last updated” date.
Your continued use of our website after changes are posted means you accept the updated Terms.
Governing Law
These Terms are governed by the laws of Germany, without limiting any mandatory consumer protection rights that may apply in your place of residence.
Questions
If you have any questions about these Terms of Service, please contact us at:
